UAE Central Bank Fines Foreign Bank Branch Over Customer Service Regulatory Lapse

Pratik Content Writer

The CBUAE imposed a fine of Dh1.82 million on a foreign bank branch for violating consumer protection rules.

The violation involved a failure to issue a customer liability letter within the mandatory seven-day timeframe.

The penalty was enforced under the Federal Decree-Law No. 6 of 2025 regarding financial regulation.

This action is part of the UAE's broader effort to ensure transparency and integrity within the national banking system.

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