The Tamil Nadu Police is launching a Public Grievance Day every Wednesday and Saturday from 11:00 am to 1:00 pm.
Senior officials including Commissioners, IGs, and SHOs will personally receive petitions to improve response times.
The initiative aims to resolve a wide range of complaints, from financial fraud to family disputes, within 15 days.
Officers are strictly instructed to treat complainants with dignity and provide a welcoming environment at all police stations.